Training Programs/ Ground Operations Personnel Training Program
GROUND OPERATIONS PERSONNEL TRAINING PROGRAM
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Besides aviation knowledge base, trainees are provided professional skills and customer-focused mindset, which enables them to become successful airport ground personnel.
Ground Operations Training Faculty delivers training courses for airport ground personnel such as:
- Ground Operations Personnel
- Ground Support Equipment (GSE) Operations Personnel
TRAINING PROGRAMS
- Departure flight services supervision skills
- Arrival flight services supervision skills
- Ramp services supervision skills
- Passenger service skills – Arrival
- Passenger service skills - Departure
- Passenger service skills - Domestic Check-in
- Passenger service skills - International Check-in
- Passenger Service Skills - Mishandled Baggage
- Load control skills
- Aircraft loading skills
- Cargo acceptance & ramp transportation skills
- Aircraft cabin cleaner skills
- Aircraft loading supervision skills
- Ground handling coordination skills
- Headset communication skills
- Baggage handling skills
- In-flight services skills
- ULD operations & management skills
- General knowledge of ground support equipment
- Conveyor belt loader operation
- Vehicles operation
- Airport passenger bus operation
- Potable water vehicle operation
- Ramp equipment tractor operation
- Aircraft nose gear towbar tractor operation
- Vehicles for passengers with disabilities operation
- Telescopic passenger stairs operation
- Lavatory service vehicle operation
- Pick-up truck towing trailer operation
- Ground power unit operation
- Air start unit operation
- Air conditioning unit operation
- Container/ Pallet loader operation
